Shamo Bet does not permit underage gambling. Betting-related services are available only to people who have reached the minimum age permitted by applicable law and the relevant licence conditions. For this policy, that age is 21 years or older, unless applicable law or licence terms state otherwise. This page explains how age and identity checks work, when an account may be reviewed or restricted, and what a parent or guardian can do if they suspect a young person has gained access. Age controls, account monitoring and careful handling of reports are intended to reduce harm and protect users.
Minimum Age Requirement in Ethiopia
Registration and use of Shamo Bet are limited to people who meet the applicable legal age requirement. The user must provide accurate personal details and must not open or operate an account in another person’s name. Using a parent’s, friend’s, relative’s or any other third party’s documents to access an account is not permitted.
The age restriction applies across the site, including sport betting, live betting, keno, games, promotions and account access. If local law, licence conditions or regulator guidance require stricter controls, Shamo Bet applies the stricter standard. If you are unsure whether you meet the requirement, do not register or use betting services until you have checked the applicable rules.
How Shamo Bet Verifies Age and Identity
Shamo Bet may use identity and age verification checks to confirm that an account belongs to an eligible person. The information requested depends on the circumstances and compliance requirements. A check may include one or more of the following:
- A government-issued ID, passport or national identification document.
- Confirmation of date of birth and verification of a phone number.
- Confirmation that a payment method belongs to the account holder.
- Proof of address, where required for compliance checks.
Submit only your own genuine information through the official process provided by Shamo Bet. Do not send identity documents through an unsecured channel. Verification may be required before deposits, withdrawals, bonus use or continued account access. If details need review, follow the instructions from support and provide only the information requested.
When KYC Checks May Be Required
KYC checks may take place at registration or later, when information or account activity needs to be confirmed. For example, Shamo Bet may request verification before a first withdrawal, after suspicious activity, where account and payment details do not match, or if there are signs that someone else is using the account. A check may also be required if a user appears to be below the permitted age or following an internal risk review.
These checks help establish whether the account holder is eligible and whether the account is being used in accordance with the rules. If a user does not complete a required check, access may be limited, the account may be temporarily blocked, or it may be closed in accordance with the Terms and Conditions. A request for verification does not by itself mean that a violation has been confirmed.
What Happens If an Underage Account Is Detected
If information suggests that an account may belong to an underage person, Shamo Bet may restrict or block it while the matter is reviewed. During this period, the user may be unable to place bets, deposit or withdraw funds. The compliance team may review the available documents and account history to determine whether the account holder meets the applicable age requirement.
If the review confirms that the user is under the permitted age, the account will be closed. Any balance, unsettled bets or promotional funds will be reviewed according to applicable law, licence requirements and Shamo Bet internal compliance procedures. The outcome depends on the relevant rules and facts of the case; no automatic return of funds is promised. Users should not create another account while a review is in progress.
Protection Against Third-Party and Family Account Use
An adult account must not be used by a child or teenager. Sharing credentials or leaving an account available on a family device can give a young person access to betting services, even if the account was opened by an adult. Account holders are responsible for keeping access details private and taking reasonable steps to prevent use by others.
- Do not give another person your login or password, or let a young person use your account.
- Do not save a password in a browser on a shared phone or computer; use a screen lock on personal devices.
- Keep SMS verification codes and OTPs private, and never share them with another person.
- Check account access and payment activity periodically, and contact support if something seems unfamiliar.
- Never register an account in an adult’s name when the person actually using it is underage.
If you need account access help, visit Shamo Bet login. For details on the handling of personal information, read the Privacy Policy.
How Parents or Guardians Can Report Underage Access
If you believe a child or teenager has accessed an account or betting service, contact Shamo Bet support as soon as you can. Use Contact Us to report the concern. Include the username, phone number or email linked to the account, if known, and explain why you suspect underage access. Shamo Bet reviews such reports seriously and may temporarily restrict the account while the case is reviewed.
A parent or guardian may be asked to provide proof of guardianship or other relevant documentation. Do not send sensitive documents through an unsecured channel unless support has provided official instructions for doing so. If a shared device may be involved, secure it and change any adult account credentials that could be known to the young person.
Marketing and Bonus Restrictions for Young People
Shamo Bet should not intentionally target minors through advertising, promo codes, bonuses, sports content or game pages. Its communications and materials should not use child-oriented visuals or school-related targeting, present betting as a source of income or status, or suggest it can solve money problems. No message should encourage anyone to bypass an age check.
Where verification is required, promotional access may be withheld until the check is complete. Bonus rules are explained on Shamo Bet bonus code, but promotions are never intended for underage users. Young people should not be encouraged to view betting content or offers.
Responsible Gaming and Early Risk Prevention
Age limits and identity checks are protective measures, not a formality. Early access to gambling may increase the risk of harmful behaviour and can affect a young person’s wellbeing. For that reason, Shamo Bet treats suspected underage access seriously and encourages adults to keep accounts and payment methods out of children’s reach.
If gambling is causing concern for you or someone close to you, do not ignore the warning signs. Information about safer gambling tools and risk guidance is available in Responsible Gaming. This information is not a medical diagnosis or a substitute for appropriate professional support.
Related Policies
For more detail about age limits, account rules, privacy and regional requirements, consult these related policies:
- Age Restriction Policy
- Legal Status in Ethiopia
- License & Regulation
- State / Regional Restrictions
- Terms and Conditions
- Privacy Policy
- Cookie Policy
- Disclaimer
- Contact Us
Frequently Asked Questions
Can someone below the permitted age open an account?
No. Shamo Bet does not allow underage users to register, deposit, place bets or use betting-related services. The age requirement applies to all account access, not only to placing a bet.
What age requirement applies in Ethiopia?
For this policy, users must be 21 years or older, unless applicable law or licence terms state otherwise. If local law, licence conditions or regulator guidance require a stricter standard, that stricter standard applies.
Can I verify an account using a relative’s identity document?
No. Verification must relate to the person who owns and uses the account. Do not submit another person’s documents or payment details.
Can an account be restricted while an age concern is reviewed?
Yes. Shamo Bet may temporarily restrict access while it checks the relevant information. If underage use is confirmed, the account will be closed and any balance or unsettled activity will be handled under applicable rules.
What should a parent or guardian include in a report?
Contact Shamo Bet through the official Contact Us page and provide known account details, such as a username or linked phone number or email, along with the reason for concern. Send documents only through a channel support identifies as official and secure.
How can adults reduce the risk of a child using a shared device?
Use a screen lock, avoid saving passwords on shared devices, keep OTPs private and check account activity. If you suspect access has occurred, secure the account and report the concern to support.
Last reviewed: 26 February 2025
For corrections or policy questions, contact Shamo Bet support through Contact Us.
Author: Abinet Mekonnen
Abinet evaluates usability across mobile and desktop interfaces. He reviews navigation, readable odds, forms, error messages, account guidance, bet confirmation, and the visibility of essential terms. Findings are supported by dated notes and screenshots cleared of personal information.